How to Read Your Moving Quote
Look for these details on your U-Pack moving quote
If you’ve checked prices for a U-Pack move, you may be curious about some of the details on your quote. Whether you’re looking for clarity on the per foot adjustment rate or aren’t quite sure when you’ll need the reference number, this overview will help. Get to know the information listed on our quotes and be sure to verify your move details before reserving. Happy moving!
Each customer is given a unique reference number so we can quickly pull up the move details. Keep it handy when calling us or reserving online! Note that we may add a letter to the end of your reference number if something changes with the move. The original number is still correct — the letters just make sure everyone’s looking at the most recent information.
U-Pack quotes include the equipment, transportation, taxes, fuel and liability coverage. Read more about how U-Pack calculates moving costs.
U-Pack offers two types of equipment: ReloCube®containers and moving trailers. When both are available for your move, you’ll be able to toggle between options to compare prices. We use the size of your home to estimate how much of the equipment you’ll need, but you can adjust the quote if you think you’ll use more or less. The final price will be based on either the number of ReloCube containers you use, or the total linear feet items take up in a moving trailer. You aren’t charged until after loading, so if you need different space use it — just adjust the rate as follows:
Adjusting the trailer price
With the moving trailer option, we provide an “adjustment price per foot,” which is how much the price will increase for each additional linear foot used (or how much the price will decrease if you use one less linear foot). For example, if you use 5 more feet when loading, multiply the per-foot-adjustment rate by 5 and add to the total. Use 5 fewer feet when loading? Multiply the per-foot adjustment price by 5 and subtract from the total. Note that there is a 5-foot minimum for trailer moves, so your minimum price will be the cost for 5 feet of space.
Cost for multiple Cubes
Depending on the home size, you might see pricing options for different numbers of ReloCubes. For example, the quote might have one price for 2 Cubes and another for 3 Cubes. You only pay for the Cubes you use, so if you have 3 delivered but end up only using 2, you only pay for 2.
U-Pack is a self-moving service, so our quotes include transportation (including delivery and pick-up of the equipment). We break down this section with the following details:
Most U-Pack moves offer door-to-door delivery, but we also have options where you load or unload at a service center. If the quote says “terminal-to-terminal,” that means you would load and unload at a service center. “Terminal-to-door” and “door-to-terminal” are where you have door service at one end and either load or unload at the nearest service center. The quote will include the location of the service center. Learn more about our delivery options.
We call the date the equipment is initially dropped off the “delivery date.” You typically have three business days for loading, so if there’s a hard move-out date, let us know, and we can adjust the date.
Estimated transit time
We give a range for the number of business days that it will take for your belongings to get from origin to destination. The transit time doesn’t begin until we pick up the equipment after loading. If you have a tight schedule or need your belongings on a particular day, we have guaranteed service available for an additional fee.
Loading or unloading help
U-Pack doesn’t have moving crews, but we can refer you to experienced local labor. The quote will list prices for helpers on both ends of the move.
Need help reading your moving quote?
Leave a comment or call us at 800-413-4799. We’re here to help.