Equipment arrived when promised. Trailer arrived in Wisconsin prior to our family and they held on to it for 5 days with no extra charge. Everyone was friendly and easy to work with. One suggestion there was some shifting so make sure all items are securely tied down.
We have used U-Pack trailers twice for our move to Florida. Everything from start to finish was better than we expected. No waiting for someone to answer a phone when we had a question, the trailers were delivered on time by very helpful and friendly drivers who answered our questions about the bulkheads and showed us how to lock them when complete and gave us a few packing tips. The drivers on the delivery end were equally as friendly and helpful. Everything was on time and nothing was dam... See Moreaged. Both times we used less space than we expected and our bill was immediately reduced accordingly. I would recommend them to anyone making a move.
Ironically I'm looking at bad comments on a cross-country move from South Carolina to California. I just did the same move and had the best experience.
- Drivers at both ends were helpful and accomodating.
- When I accidentally left the containers locked, they called me and offered to come back another day if I still needed them.
- Everyone was on time and helpful.
- Despite my fears that I would not pack well, everything came through fine. Partially due to using ratchet belts to make sure it d... See Moreid not move in transit, I'm sure.
This is my second cross-country trip with U-Pack, and I'd do more.