Ways Technology Makes Moving Easier

How technology is reshaping modern moving services

Everywhere you look, technology is advancing, from AI-powered chatbots to electric vehicles, and more. While there can be a learning curve adjusting to new technology, the overall goal is the same — to improve our lives.

Moving services like U-Pack® have embraced technology to make managing long-distance moves easier for our customers. Let’s review what it takes to offer the best moving services in the digital age.

Technology features to look for in a moving company

The best moving companies excel at providing excellent customer service while adopting helpful digital tools. As our lives get busier, having the ability to manage a long-distance move entirely online is more important than ever. U-Pack is committed to providing the tools you need to handle your move on your schedule.

Customer dashboard with 24/7 access

Moving is a busy time, and you should have easy access to critical information when you need it. That’s why being able to manage your move from a smartphone or laptop 24/7 is a must-have feature. 

U-Pack’s Customer Dashboard allows you to view the status of your shipment, upload documents, make payments and access moving resources 24/7.

Instant online quote

One of the benefits of shopping online is seeing your total price right away. Some moving companies don’t offer the option of instant online quotes. That’s not always convenient when you’re trying to easily compare options or need a quote outside of business hours.

U-Pack offers free online quotes so you can get the information you need right away. You can also call 844-362-5303844-594-3077 if you would prefer to speak to a moving consultant. 

Digital resources

Quotes are just one part of the moving process, and the company you choose should be able to guide you every step of the way. 

U-Pack offers valuable online resources that you can access anytime. Don’t miss our packing and loading tips to protect your things and make the most of the space in our moving equipment. And be sure to check out our blog for all moving-related advice. 

Behind-the-scenes moving technology

In addition to what customers see, U-Pack embraces technology behind the scenes to improve the experience for everyone. We use up-to-date software and support the responsible use of AI, when applicable, to provide exceptional service to our customers.

Dynamic call routing

Calls are routed to moving consultants based on their areas of expertise. This lets you easily reach the right person to help — no wasted time on the phone!

Connected move details

Whether you get a quote online or over the phone, it’s saved under a reference number that makes it easy for our team to find your details and provide support. That means you can pick up where you left off and make updates without having to start over.

Optimized shipping routes

U-Pack shipments travel on carefully planned routes, mapped using advanced technology to help move customers' belongings efficiently. This keeps our average transit times at 4-6 business days — faster than other companies with comparable services. 

Learn more about U-Pack and get your free quote today

For nearly 30 years, U-Pack has adapted to new technology while continuing to provide the best long-distance moving services to our customers. Get your free online quote today or call 844-362-5303844-594-3077 to speak to a moving consultant. 

If you have questions about how U-Pack works or how we use technology to improve your moving experience, let us know!