Facebook Reviews

Lisa Kyle on July 19, 2017

I would definitely use UPack again, if we ever move. Both the driver in Maryland and the driver in Maine were helpful and friendly and took the time to help us understand the locks the bulkhead and the ramps. Both drivers located the trailer so that we walked as few steps as possible! The truck was delivered on time and we had plenty of time to load and unload our belongings. Having the trailer there for several days took a lot of the stress of moving out of the equation. Every time I calle...  See Mored with questions before the move, any person that I spoke with was helpful and courteous and very calming! And we saved at least $4500!!!

Amélie Jean on July 18, 2017

I honestly rarely leave reviews, but I was so satisfied with my experience after dealing with horrific experiences in another move. The company dropped off the two boxes, gave me a weekend to pack them up. I ended up only using one, but it was nice to know I had the second one there if needed and wasn't charged for this. It was delivered quickly to California (from Florida) and stored until I needed it delivered to my new apartment. Everything was perfect (ie not broken!) coming out. obviously y...  See Moreou are packing it yourself so if things are broken it's not exactly their fault. Every time we called the company for things like delivery etc. the customer service was fantastic, and it was the best price out of all the companies in my research. I could not be happier, and I would highly recommend the company and use them again in future long distance moves.

Andrea Lashbrook Horan on July 18, 2017

Helped me through a really tough double move. This was the one part of it that went without a hitch!

Brianna McElveen on July 18, 2017

I had a great experience with U-Pack. I made the reservation two months in advanced from Tulsa, OK to Atlanta, GA. They would send me notifications letting me know my move was near. I had to move the date once and the representative was kind and made sure I didn't have to pay anything extra due to the change. On the day of delivery, I called the dispatch because I had finished packing earlier then expected. My trailers was to be dropped off between 4 and 8. When I talked to the representative...  See More to ask if they could send a trailer sooner he informed me that the drivers had schedules and are out of the station already but he would send one if they finished sooner. The driver was at my apartment at 4:10 pm. The driver, David, helped us undue the ramp. We discovered that the ramp was malfunctioning so David went to get us another. He came back with a pick up truck and set the new one up for us. I called a few days later to get it the trailer picked up and had not problems, I didn't even have to be there. The trailer got to my location with ease. I even had to change the address to the drop off location and everything still went smoothly. They sent me a text so I could schedule the final pick up. I scheduled it easily and again, didn't have to be there for pick up. I would recommend them to anyone. I would say though, make sure you have a lot of space available for the trailer.

Dominguez Daisy on July 17, 2017

U-pack is a great moving option. They're prices are very reasonable. Customer service is also great, they were very flexible with our schedule. Our container arrived a lot sooner than expected and was not charged for storage until we made it to unload. Drop/pick up was handled with no issues. If we'd move again (I hope not) across country we would definitely use U-pack again.

Lynda Roth-Haeske on July 14, 2017

Our experience from start, Kansas City, to finish, delivery in Houston, was fantastic. Will definitely use again.

Michele Jacques on July 13, 2017

Economical alternative to national movers. Schedule was on point, even with the holiday week. Drivers were courteous and informative ! I would use them again if needed.

Lisa MacIver Smith on July 13, 2017

Moved from Mesa AZ to Fargo ND. The process was flawless. Everyone from the schedulers to the delivery guys were so professional and helpful. Will never move any other way. All items arrived safely! Thank you!

Patti Brandt on July 13, 2017

As a single mom making a move across country with two children, U-Pack was the absolute best option ever. They don't count weekends in the time you have to load or unload so we had FIVE days to load and FIVE days to unload our trailer. This gave us plenty ot time since we did much of it ourselves. All the way from Colorado to North Carolina and the only casualty was a clay cooker that broke due to my packing, not U-Pack. Everything else arrived in great shape. I highly recommend them! So much less stress than than trying to move yourself.