Linda Kan on January 18, 2018

Don't hesitate considering U-Pack for your move...it's simple, streamlined, & the people are Super! Had 2 cubes moved from OH to FL with absolutely no concerns or problems. From my initial reservation w/Steven in AR to Rick from the delivery facility in Kent, OH to the great staff in Jacksonville, FL the company accommodates you with an emphasis in communicating status updates all the way through.

Donna Dean on December 6, 2017

Recently hired U-Pack to move our son's furniture from MI to FL. We used a ReloCube and the process and overall experience was excellent. The website and reservation experience with the customer service rep was great. The entire process worked as described from drop off of the cube at our home in Michigan to ultimate delivery to Florida. I found the online Dashboard very helpful in tracking every step of the cube's transit. The cube even arrived a couple of days ahead of schedule! This was my first time coordinating a long distance move and I would definitely hire U-Pack again.

Shy Shy on February 8, 2018

Recently used them to move across the state - couldn't be happier. They were extremely accommodating, friendly, and just one of their cubes was enough to move my ~one bedroom's worth of belongings. They still delivered a second cube for free if I needed it, and if I would have ended up needing it it would have only been around ~$100 extra. My items arrived undamaged. Best part - they weren't only the cheapest option, but the cheapest option by far. I was prepared to pay almost a grand to PODS until I discovered that UPack could do it for half the price! Thanks a lot.

Jennifer Gurske on January 12, 2018

We had ups and downs with our experience with U-Pack moving from Wisconsin to Arizona. We scheduled it more than a month in advance as our truck needed to be at our new house by the 29th. The day the truck was to be delivered between 12-4, it never came and we had to call U-Pack. They said they were behind, but no one contacted us and our movers were going to be at our house at 8am the next day! The truck was delivered at 8pm after they found someone who could deliver it. The truck made it to Ph...  See Moreoenix well before it needed to be there, which was great. When I called to schedule delivery, the woman told me they were transferring it to another company and I had to call them. I called the other company and they couldn't schedule it until U-Pack passed it to them. She said the next day. I called again and she said they hadn't received it from U-Pack. I called U-Pack again and it turns out we had a balance on our account and they wouldn't deliver it until it was paid! No one ever mentioned this to us! I paid it immediately and they said they would send the truck over to the deliver company. The truck made it to our new house at 4pm on the 29th, but that was because everyone made an extra effort, which we appreciated. We also had a terrific delivery guy who did an amazing job of getting the truck into our tricky driveway.