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Getting to Know the U-Pack Moving Experts

March 6th, 2014 - 9:57 AM

U-Pack Moving Expert – Matt S

Have you ever wondered who you’re talking to when you call U-Pack? Well wonder no more! We want you to get to know the U-Pack representatives you’ll likely to talk to when you call us about your move. Today, we’ll introduce you to Matt, a Lead Service Consultant for U-Pack.


U-Pack Moving Expert - Matt S.

Matt’s Background

Matt lives in Fort Smith, AR with his wife and two children. He graduated from Arkansas Tech University with a Bachelor’s Degree in Education. Before joining U-Pack in 2005, Matt worked as a 3rd and 5th grade teacher at a local elementary school for 11 years.

Why Matt Joined U-Pack

Matt’s brother (who works for ABF) approached him about a job at U-Pack and Matt couldn’t resist the opportunity to make a career change. “I wanted to try something new, so I did,” he says. Matt started out as a part-time analyst, and has been with U-Pack for 9 years since.

What Matt Does on a Daily Basis

Matt is a part of the Operations Team at U-Pack, meaning he helps customers and terminals work through any problems they may be facing. “I make sure everything is running smoothly. If something comes up, I take care of it,” he says.

When we asked Matt the most valuable thing he’s learned while working for U-Pack, he simply replied, “Appreciating the levels of stress customers go through and trying to help them work through it. It’s my hope that I’m making their move a little easier and taking their stress off.”

Matt’s Best Piece of Moving Advice

“Read the first paragraph of your moving contract. If you take time to read the beginning, it might clarify some of your questions about who to call for pick-up/delivery, when to make those calls, and transit times. Reading that first paragraph could help make your move go smoother.”

Learn more about Matt!

Three words that describe me: “Reliable, honest, and organized.”

What’s on my iPod: “Johnny Cash.”

Favorite App: “The Weather Channel.”

My hero: “My Dad.”

Top 3 Highlights of My Life: “Getting married, my first job out of college, and the births of my children.”

It’s Food Day. I’m bringing: “Brisket dogs (bratwursts w/BBQ brisket on a bun).”

If I could move anywhere, it’d be: “Northwest Arkansas, for its natural beauty.”

Community involvement: “I’m an Assistant Scout Master for the Boy Scouts of America.”

Something You Probably Don’t Know About Me: “I’m a beekeeper. My dad was a beekeeper and passed the hobby on to my brother who got me into it, too. I’ve been a beekeeper for 5 years now. As a beekeeper, I check on my bees daily and make sure they’re healthy. Every July, I collect their honey.”


Our moving expert is a beekeeper on the side

My other interests/hobbies: “Camping and fishing. I really enjoy being outdoors. I also like collecting antiques like old mechanical items.”

Favorite movie: “Silverado.”

Best vacation trip: “Yellowstone National Park.”

Personal Motto: “Do it right the first time.”

Moving? Give U-Pack a call!

You might just get to talk to Matt and learn more about beekeeping or his trip to Yellowstone while he takes care of your moving-related questions. If you’re planning a long-distance move (get a free moving quote now!) or already have a move reserved with U-Pack but have a few more questions, don’t hesitate to call us at 800-413-4799. We’re here to help you from start to finish.