Contact Us – We’re Here to Help!

The U-Pack customer support center is open Monday-Friday, from 7 a.m. to 8 p.m. CST and Saturday 9 a.m. to 4 p.m. CST. We make it easy to connect with us — choose from these options:

Phone — the quickest way to get in touch

Toll-free: 877-453-7274


Please allow up to 24 hours for response Monday-Friday. We’ll reply to emails received on weekends or holidays the following business day.

Facebook Messenger

Send us a message on Facebook (monitored during regular business hours):


8401 McClure Dr.
Fort Smith, AR 72916



Have questions we can answer online? Connect with our customer care and support.