Facebook Reviews

Bill Kirk on August 23, 2016

This was the easiest move I've ever made. They were prompt with original drop off, pick up and delivery. All at a very competitive price. Much easier than driving a U-Haul for 13 hours.

Lynne Edwards on August 20, 2016

Awesome quick response to any problem. I highly recommend them. Their customer service was excellent. The truck accidentally knocked over our neighbors mailbox. We paid the neighbor and Upack quickly reimbursed us. It was a very tight fit to get the truck into our driveway and was amazing that the driver could maneuver it without knocking the fence down. Thanks to everyone at Upack for such a great moving experience!

David Maverick Milner on August 19, 2016

I have a friend who has his belongings currently held hostage. He has given payment plans which would clear debt in 3 weeks, but they want to rack up the $500/month rental fees. Once we get him out of this, then you will become a target for me.

Scott Casciato on August 18, 2016

This company is a joke. They dropped off the trailer across the street and left it hanging out into the street by three feet. After contact the company multiple times about the trailer being in the road and needing to be moved with no success I wanted to share their stupidity. When someone gets killed from hitting this thing in the middle of the night I will make sure their lawyer has all the info I left about requesting this to be moved.

Cynthia Newport on August 18, 2016

Great moving experience with U-Pack. Much less $ than a moving company and so much easier to take our car and animals and let the driver take our belongs.

Danielle Lenore Hampton on August 17, 2016

Had a pretty good experience. The customer service people and the pick up and drop off people were very nice and accomodating. The only drawback was my guaranteed shipping was a day late. But , they refunded me the money I paid for expedited shipping and a little more for my trouble. Meredith was very kind and kept in contact with me the entire time to keep me up to date. I really appreciated her customer service!

Peggy Lilly-White on August 17, 2016

If you are planning to move any distance I would HIGHLY recommend U-Pack. They bring you the truck, you pack it, they come get it, they drive it, they bring it to your new place, you unload it, they come get it, your done. So simple and they do all the driving. Your stuff is insured with them. I would and will definitely use this company again, it was a wonderful experience and very affordable. Thank you ABF/U-Pack for a wonderful job on our move!

Teya Walkker on August 16, 2016

We were planning to get a Pod, but it turned out that the Pod company did not serve our destination. I had a complicated move across several states, and requiring storage for several months in the interim, and was a little nervous about using a company I had not heard of. However, the process went very smoothly. The cargo bed was delivered on time as scheduled, and the driver was very helpful in explaining how to insert and remove the cargo barriers, and reminding us that we were paying by th...  See Moree foot, so to pack tight. We were loading the truck ourselves, and hiring our own helpers to save money, and we were able to keep the cargo bed for as long as we needed (in our case 5 days) and then to call for pick up when we were ready. Everything went off without a hitch. There was a misunderstanding/miscommunication about when the payment was due (upon delivery) due to the fact that we were going into storage for several months - I did not understand that "delivery" was the destination storage lot rather than my home several months later. The staff and accounting department were very accommodating to me throughout the resolving of the misunderstanding, ad everything worked out OK. Driver on the delivery end also very kind and helpful. I saved a lot of money on this move, felt the company in general was great, and that the staff were kind, cooperative and helpful - so important during the stress of a move. I would definitely use them again!

Patricia Hubel on August 16, 2016

Truck arrived quickly and I had plenty of time to pack it. When I called for the truck to be taken away, it was done in less than 24 hours. Truck arrived with my goods 2 weeks later and the driver flawlessly backed it into a spot right next to the spot that was easiest for me to unload. Some things had fallen but all my belongings were there...so my packing issues. Truck was picked up within 24 hours of my call! Awesome process and cost. I would use this company again if/when the time for another move came.