Facebook Reviews

Brianna McElveen on July 18, 2017

I had a great experience with U-Pack. I made the reservation two months in advanced from Tulsa, OK to Atlanta, GA. They would send me notifications letting me know my move was near. I had to move the date once and the representative was kind and made sure I didn't have to pay anything extra due to the change. On the day of delivery, I called the dispatch because I had finished packing earlier then expected. My trailers was to be dropped off between 4 and 8. When I talked to the representative...  See More to ask if they could send a trailer sooner he informed me that the drivers had schedules and are out of the station already but he would send one if they finished sooner. The driver was at my apartment at 4:10 pm. The driver, David, helped us undue the ramp. We discovered that the ramp was malfunctioning so David went to get us another. He came back with a pick up truck and set the new one up for us. I called a few days later to get it the trailer picked up and had not problems, I didn't even have to be there. The trailer got to my location with ease. I even had to change the address to the drop off location and everything still went smoothly. They sent me a text so I could schedule the final pick up. I scheduled it easily and again, didn't have to be there for pick up. I would recommend them to anyone. I would say though, make sure you have a lot of space available for the trailer.

Dominguez Daisy on July 17, 2017

U-pack is a great moving option. They're prices are very reasonable. Customer service is also great, they were very flexible with our schedule. Our container arrived a lot sooner than expected and was not charged for storage until we made it to unload. Drop/pick up was handled with no issues. If we'd move again (I hope not) across country we would definitely use U-pack again.

Lynda Roth-Haeske on July 14, 2017

Our experience from start, Kansas City, to finish, delivery in Houston, was fantastic. Will definitely use again.

Michele Jacques on July 13, 2017

Economical alternative to national movers. Schedule was on point, even with the holiday week. Drivers were courteous and informative ! I would use them again if needed.