This was our first DITY move with the military and using ABF was really great for our family. We did 95% of the packing before the trailer arrived. We watched the video provided by the company and followed all of their recommendations. We used shrink wrap on our couches, mattress covers, covered our belongings with heavy plastic, and used lots of rope to secure our belongings different intervals and finally using heavy duty ratcheting sets to hold every thing in place. Our belongings arrived in the same position that they were packed. Originally, the estimated cost was for using 21 feet at $3231.00, however, our final cost was only $2960.00 for using 18 feet. They recommended that we use as much of the height space as possible so to save money. When doing another DITY move, ABF will definitely be our first choice. Thank you for taking care of our stuff. Ed. H. Lacey, WA to Grovetown, GA