U-Pack is the quick, convenient
way to move long distance.
Get an instant price quote!
It's fast & easy - no obligations
U-Pack is the quick, convenient
way to move long distance.
Get an instant price quote!
It's fast & easy - no obligations
UPack is literally the worst business I have ever dealt with. Our truck showed up 6 days late after already having 8 days to make the trip (that's two weeks total, for those of you keeping score at home). Half of our things were soaking wet, and our bed frame was broken. There was zero remorse, and not even a hint at offering us any sort of refund or even partial money back.
I am a disabled woman with a friend who has been waiting for my cube since yesterday. The storage facility I am waiting at closes at seven and now they tell me that I have to wait another 45 mins. for my cube to arrive. I am going to have to stay with my belongings overnight in the parking lot in a strange city because two women cannot possibly unload a cube and fill the storage unit before closing. I am beside myself and so sorry that I went with this company. The Wisconsin end was fine. The Brooklyn side is rude, ill-informed, and one star is way too high for them.
I have a friend who has his belongings currently held hostage. He has given payment plans which would clear debt in 3 weeks, but they want to rack up the $500/month rental fees. Once we get him out of this, then you will become a target for me.