Just moved from San Jose to Kansas. The service from U Pack was excellent, easy, and efficient every step of the way. The staff was friendly and extremely helpful over the phone. They were on schedule and dependable. Great experience.
The service was excellent ... an easy and efficient way to transport your belongings across the country. Our move was small but as seniors we appreciate the simplicity of the process. The price was economical as well...one flat price with no list of additional charges.
Great idea for those seasonal folks that travel south for the winter.
They arrived to drop off the trailer when they said they would. We used our allotted space. We paid for exactly what we used. You are responsible for packing your own boxes, so if anything is broken, that is your fault, not theirs. So, make sure you use bubble wrap and peanuts for those things you’re afraid could be broken in the move. Tie down all your boxes before you put in the security doors and you should be good-to-go! The trailer arrived at our destination before we did, so if it ... See Moreis possible that the trailer will get there before you arrive, make sure you have someone on that end to meet with the trailer and indicate where it should be parked. UPACK (ABF) doesn’t do pickups or drop offs on weekends. Keep that in mind. The move couldn’t have gone any smoother.
Absolutely amazed by the outstanding service from ABF U-Pack. This is no doubt the most economical and stress free way to move. I will not hesitate to call them again and will recommend to everyone I know. Every person we interacted with was super friendly and professional, especially the drivers. The timing of each step was spot on and we were never left waiting. The final cost was exactly what we expected even though we under-estimated how much space we needed. The per foot charge for addition... See Moreal space lets you know exactly where you are cost wise. So glad our friend recommended ABF to us after we ran into too many restrictions on PODS. Kudos to everyone who works for ABF U-Pack. You have our deepest gratitude.
I wrote this for the origination terminal so I'll modify it slightly for the destination terminal -- Hands down the best moving experience I have ever had! It was so easy that at one point I called just to ask if I was missing something -- too easy and too economical! From the customer service/sales folks who organize the big details to the local terminal workers who help you sweat the small stuff (drop off times, location, etc.) things went like clockwork. Big shout out to Barb in Eagan who wor... See Moreked with me to find the best time to drop it at my storage facility and graciously agreed to make the driver juggle the access code on his own so I wouldn't have to be there when they came to take the empty truck away. I wish I knew the name of the driver who delivered the truck to the Rosemont Public Storage because he rocked! He took the time to place the trailer in the sweet spot for door access and even walked us thru the safest and easiest way to wrestle the folding ramp. If we ever move again, this company will be my only call. Although you are responsible for loading/unloading, I believe they'll also shoot you the names of companies who will do this for you. Thanks for taking all the stress away and for saving us hundreds on gas and tolls.