They were fantastic to work with! We moved from Chicago to Arizona. We used the trailer option here you paid for what you used. It all arrived perfect and they worked great in scheduling around our closing date etc. We would definitely use them again!
We made a move from Oregon to Texas and absolutely loved working with Upack. The constant communication via text was greatly appreciated. I also liked that I could call at any time to check on the route of our truck. I think the trick is to hire a moving company to simply pack the truck for you. In doing this ourselves, we saved 4 feet of space (they paid for themselves and then some) and only lost a very poorly made bookshelf in the move. Our belongings were dirty, invest in plastic mattress pr... See Moreotectors. It's all pretty basic stuff. Don't expect this to be the same as renting a uhaul to move across town, this is a much bigger process. Pack your boxes tight so they have no give, this will prevent them from smashing. Pack the truck in walls and all the way to the top, use the tie downs. Give the truck the entire time they request to get to your destination to avoid waiting for it to arrive. Overall, upack was a great experience! Communication is very important to me and they went above and beyond in that way. Thank you for a great moving experience!
I research every company like U-Pack and found they were the only one that met our high standards. You will be overwhelmed by their customer service and each person that we met from the driver who brought the cube to the person that delivered it 6 days later to my new home, they were caring, thoughtful and wanted to their job in a five star manner. We can't recommend them enough, if we could give them 10 stars we would. They showed us the best position for the cube for loading and unloading, also gave us hints on how to pack it to capacity....the right way.