If you're moving far (we just moved 800 miles) they were awesome!! Excellent communication the whole way and everything was delivered/picked up/delivered and then picked up again on schedule!!! I would highly recommend.
My sister used them when she moved and had nothing but good things to say. So when I moved they were the ones I called. I was not disappointed at all. Excellent customer service and excellent drivers. I will recommend them to anyone planning to move.
This was my first experience with ABF U-Pack. I researched my moving options online quite a bit, watched videos, got a quote and decided to go with U-Pack. They were the least expensive (even compared to U-Haul). Everyone I had dealings with in person or over the phone were very friendly and helpful. The only issue I had was that our shipment got hung up in Atlanta, GA for about a week. We were told that it was due to the Easter Holiday weekend and bad weather up north that caused a backlog. It ... See Morewasn't a big problem and we received our belongings in good condition. Over all the move was very good. If I ever had to do it again, (and I hope I never have to), I would use U-Pack again. However I would purchase actual, uniform MOVING BOXES rather than random sized boxes because they were harder to stack tightly. The how-to videos were helpful but none of them showed how to cope with large, odd shaped items like easy chairs, bikes, patio tables, etc. We managed ok though. Overall, it was a good experience and I would recommend them for inexpensive, ease of use, no headache, no hassle long distance moving.