Dawn Hensley on May 3, 2018

I definitely recommend U-Pack to anyone moving a far distance! Everything was SO easy. From the booking to the move then the empty cube pick up. I did not give that 5th star only because the communication during the move dropped off a little. I was never alerted that our cube was ready to be scheduled for delivery. Not the end of the world, just would have been nice to have our bed one day earlier. Thanks U-Pack!

Russell Meyers on September 15, 2017

I found the entire experience of using UPack very easy. Pods delivered to my door. Picked up and shipped. No gas cost. Time frame is rather flexible, within limits. Then delivered to end destination, all for one price. They have lots of discounts offered as well. I did do a comparison to their competition and UPack was considerably less expensive and pod size was more what I needed. It is really cost effective, as long as you don't do what I had to, which is leave your belongings in the pods f...  See Moreor an extended period. The storage fees are pretty high. Understandable because you're keeping them from using those pods for the next person that needs them. If that does not happen, the cost is often lower than renting a truck and associated gas. The drivers were polite and professional. My belongings arrived safely and with very little disturbance. But pack well to avoid things falling over inside the pods. That's on you. There was never any confusion about steps needed to take at each stage. Information is provided and backed up in multiple formats. Paper, verbal and email. If I have to move any distance in the future, I will definitely use UPack again. Been a UHaul customer for decades and have moved far more than the average person. Always happy with that choice.

Karen Bloom on October 9, 2017

I thoroughly researched my move from New York York Florida...or at least I thought I did! I scouted out my new apartment on a trip to Florida in August, set the date for my move six weeks later, researched the size and cost of a moving pod with Uhaul and U~Pack, and decided U~Pack was the most economic way to go. I came home and sold my furniture and excess personal belongings with the understanding that everything I wanted to take with me had to fit in a 7x7x7 Pod. I made enough money fro...  See Morem on-line and physical yard sales to facilitate the move! September 27th was confirmed as the move date and Sept 24th would be the date U~Pack came would drop off my pod. Imaging my surprise when a semi with ABF Freight on the side came pulling up to the front door to drop off a 28 foot trailer! I told the driver there must've been some mistake and asked if the pod was inside the trailer. This patient sweetheart of a driver explained that my bill of lading indicated that I'd contracted for 7 feet of space in a 28 foot trailer instead of a ReloCube, (a term I'd never even encountered when setting up the move!) and I had 3 days to load it. To make a long story short, the heavens opened up and smiled on me. I was able to get the keys to my apartment on Friday September 29 (instead of Oct 14 as originally planned) and my trailer came promptly on Monday, October 2nd! A little mix up occurred with the address which I'd changed just before leaving NY, but no biggie...within 1/2 hour a lovely "Jersey Boy" as he called himself, delivered all my worldly goods to my new front door! Thank you U~Pack!🤗 I would definitely recommend your company to anyone making a long distance move

Judy Introini O'Brien on August 10, 2017

I had the best experience with U=PACK. Drivers were amazing! So grateful to all.