The only problems I had were that the divider wall was really hard to get up and that I didn’t have ratcheting tie downs and so had to get them at the last minute and could only find one at the hardware store. All my stuff fell over as a result and many things were broken beyond repair. I did see that you have a video on line - after the fact. Maybe it would be helpful to list the things people need to have and stress that tie down issue. I didn’t have time to spend on your website before my move and I wish I had now. Everyone I dealt with was friendly and professional and pleasant to deal with - thanks!